Send a ticket to a friend

Open the ticket and tap Transfer ticket. Your friend gets an email and accepts it. Transfers are free.

Before you start

  • You need to be signed in with the account or email that owns the ticket.
  • Transfers close 1 hour before the event starts.
  • A ticket that has been scanned can't be transferred.
  • A ticket can be transferred up to 3 times.
  • Some organizers turn transfers off for their event.

Steps

  1. Open the ticket and tap Transfer ticket.
  2. Type your friend's email and confirm.
  3. They get an email, sign in (or make an account) and tap Accept. The ticket moves to them with a new QR code.

Until they accept

The ticket is still yours. You can cancel the transfer. If you use the ticket at the door, the transfer cancels itself. A transfer you don't cancel expires after 72 hours.

After they accept

Your old QR code stops working. If someone shows it at the door, it shows as transferred.

Refunds and disputes

  • Transferred tickets can't be refunded unless the event is cancelled. Any refund then goes to the card of the person who paid.
  • If the person who paid disputes the charge with their bank, the ticket can be cancelled, even after it was transferred.

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